REAL-TIME PROJECT TRANSPARENCYIndependent management of your property maintenance
CAFM brings an efficiency and transparency to property and estate management. With real-time information passed instantly between each department in the supply chain, we are able to guarantee the information regarding the progress of the jobs we are undertaking is 100% and up to the minute accurate.
The job status and any issues that arise are instantly made available to our Helpdesk team ensuring that you, our client, are kept up to date with all aspects of the works as they progress. Our Helpdesk Team are then able to make informed decisions, request further works and offer advice based on actual events and full, independently logged, information generated at the sharp end of the works.
Call monitoring and voice recording technology is utilised to attach audio of all calls made to our Helpdesk to future correspondences between Turnpower and you. Managers are now able to listen to the conversations and verbal requests made to our Helpdesk, ensuring that Estate Managers and Budget Controllers are not only able to monitor telephone job requests against the works quoted for and carried out, but also the nature of them and our professionalism in dealing with every project.
Not only are our Engineers and Helpdesk empowered with information, but our clients are also better informed, allowing critical budgetary decisions to be made quickly and with all of the relevant up-to-date details available.
When it comes to facilities management, our CAFM system not only brings the benefits of control and transparency but also; reduces costs, implements controlled spend limits, an automated escalation process and high-quality data to ensure your decisions are made from a position of informed authority.
Contractor management is also made simple by enabling the dispatch of work to contractors via mobile, email, text or phone call. Engineers are ‘time-stamped’ and their activity recorded via the system – live images, videos and voice recordings can be made and stored to retain the highest level of communication through all parties.
International? Not a problem! Our system is built to work across multiple languages, time zones and currencies, therefore pulling all sites together into a fully managed service that delivers everything from cost savings to improved responses to quotations and works.
WANT TO LEARN MORE ABOUT HOW CAFM CAN BE OF BENEFIT?
CAFM is not only a new and transparent way of managing facilities and maintenance but is quickly proving itself to be an integral tool in the continuous improvement of service provision to the property and estate management industry. Our team would be delighted to discuss your current needs and demonstrate our CAFM system to you, showcasing the benefits of this real-time asset.
● Real-time Information
● Transparent Estate Management
● Tracked call recording and monitoring
● Consolidated Invoicing
● Guaranteed Cost Savings
● Improved and More Efficient Communication
● Independently Held Data
● Total Supply Chain Integration