Operating in London and the South East for as long as we have enables us to understand the unique challenges of our customers. It is the most densely populated area of the UK, leading to heavily trafficked properties suffering from continual wear and tear. Add to that old properties, traffic congestion and high parking costs, and we appreciate why facilities managers are constantly challenged.
With many years of experience, Turnpower is able to provide a fully integrated solution to all property maintenance requirements throughout the area. We are experts in providing a fast, efficient response to every reactive maintenance request – from a lighting fault or blocked toilet to a lock change or leaking roof.
Turnpower’s network of directly employed technicians and engineers offer an uncompromising and cost-effective service, backed by an informed and professional Helpdesk facility.
In addition to call-out activities, Turnpower undertakes a complete range of general repairs and minor works. Our team of experienced Surveyors and Contracts Managers provide recommendations, specifications and quotations together with the day to day on-site management of repair and refurbishment projects.
Our knowledge and experience of working for the Retail sector are matched only by our envied reputation for quality, service and value.
We know that every minute during which a Retail business is disrupted, or unable to trade, results in lost revenue. That’s why we provide a ‘two hour’ reactive service for emergencies, and never waste a second in responding to an urgent call. All our engineers and technicians have vehicles fitted with ‘on board’ global positioning equipment and are in permanent communication with our Helpdesk.
By reference to our ‘giant’ GPS screen, we are able to view all our crews in real time on a ‘virtual’ map. This ensures that the nearest appropriate operative is identified, and can provide an efficient and effective response to your request.
To match the requirements of the Retail Sector, we provide an effective out of hours service to resolve problems as and when they occur, and therefore minimising disruption to staff and customers.
We know that every maintenance problem in a Care Home or Nursery causes a potential hazard or lost facility and can disrupt the efficient operation of the premises. That’s why we provide an ‘immediate’ reactive service for emergencies, and never waste a second in responding to an urgent call.
Sensitivity to the needs of your residents and minimal disruption to daily routines are often cited when we work with customers in the care sector. All our staff are DBS (Disclosure & Barring Service) checked and undergo specific training preparing them for the specialised requirements appropriate when working in a healthcare location.
All our engineers and technicians have vehicles fitted with ‘on board’ global positioning equipment and are in permanent communication with our Helpdesk. By viewing all our crews in real time on a ‘virtual’ map, we ensure that the nearest appropriate operative is identified.
Turnpower Services work with some of the leading names in the Hotel and Leisure sector, undertaking a wide range of repair and refurbishment contracts to pubs, hotels and restaurants throughout the UK.
Our team understand that changing specifications and requirements are part and parcel of the high demand contracts we undertake. Our flexibility in dealing with these issues combined with a ‘can do’ approach to work, means that we can provide a high-quality finish within the programme.
We work with national Restaurant & Pub chains throughout the UK. We understand that experience and knowledge of the demands placed upon this type of working environment is that all works are completed without compromising service and end finish.
The wide range of customers’ property and assets maintained by us encompasses Distribution Centres, Warehouses, Offices and Government Buildings. Each customer has its own special needs in terms of access, operational requirements and Health and Safety. Our management team has extensive experience in providing the best solutions to customers’ maintenance requirements whatever the circumstances.
Our approach is to develop long-term relationships with customers based on openness, honesty and trust, which provides a mutually beneficial working environment. Our directly employed skilled workforce enables us to be confident that our Values are implemented on every job and that customers receive a high quality, value for money service.